Terms of Service

Last updated: May 25, 2026

Overview

Welcome to Botasmooth. Throughout this website, the terms “we”, “us”, and “our” refer directly to Botasmooth. We provide this website, including all integrated tools, digital storefront features, product data, and consumer services (collectively, the "Services") to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Our digital commerce platform is securely hosted and powered by Shopify, which provides the underlying infrastructure that allows us to offer and sell our products to you.

By visiting our website, interacting with our content, or buying something from us, you engage in our Services and agree to be bound by the following terms and conditions (these “Terms of Service” or “Terms”), including any additional policies referenced herein or available via hyperlink. Please read these Terms carefully before accessing our store. If you do not agree to all elements of this agreement, you are not authorized to use our website or utilize any of our Services.

Section 1 - Account Integrity and Eligibility

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us explicit authorization to allow any of your minor dependents to browse and use this site under your supervision.

To complete purchases or access specific features of our Services, you will be required to provide valid customer information, including your email address, legal name, billing parameters, and a verified physical shipping address. You guarantee that all details you submit to our store are accurate, current, and complete. You are entirely responsible for protecting your account access credentials and for any transaction or activity that occurs under your account profile. You may not assign, share, or transfer your user account to any third party.

Section 2 - Product Information and Display

We make every reasonable effort to display the colors, textures, and design elements of our beauty and wellness products as accurately as possible on our storefront. However, we cannot guarantee that your digital monitor or mobile screen will perfectly reflect the actual appearance or shade of the physical items upon arrival.

All product descriptions, ingredient listings, and retail pricing are subject to structural changes or modifications at any moment without prior notice, at our sole discretion. We reserve the right to alter, pause, or permanently discontinue any product or formula at any time. We also reserve the right to limit sales quantities on a case-by-case basis to any individual person, household, geographic region, or legal jurisdiction.

Section 3 - Order Acceptance and Purchase Limitations

Any order submitted through our checkout system represents an offer to purchase, which Botasmooth reserves the right to accept, modify, or decline for any legitimate business reason at our absolute discretion. Your order is not legally finalized until we process your payment and issue a formal shipping or fulfillment confirmation.

Please double-check your cart and shipping inputs carefully before submitting. Once an order is processed by our automated system, we are generally unable to accommodate modification or cancellation requests. In the event that we must cancel or change an order, we will attempt to notify you using the email address, billing contact, or phone number you provided during checkout. All consumer purchases are strictly intended for individual, personal household use and may not be bought for unauthorized commercial resale, export, or distribution.

Section 4 - Pricing, Taxes, and Billing Accuracy

All retail prices, ongoing promotional events, and bundle discounts are subject to change without notice. The explicit price billed for any item will be the posted price active at the moment your order is finalized, as reflected in your confirmation email. Unless explicitly stated otherwise, our listed prices do not factor in regional sales taxes, customs duties, international import fees, or standard shipping and handling rates.

You agree to supply updated, complete, and highly accurate payment card and billing profiles for all purchases. You must immediately update your account details (including changes to your email address, credit card numbers, and expiration dates) so that we can successfully execute your transactions and contact you if operational issues arise. You represent that you are authorized to use the payment method provided and that all charges will be honored by your financial institution.

Section 5 - Shipping Logistics and Risk of Loss

All estimated delivery windows, tracking updates, and shipping timeframes are approximate projections only and are not legally binding guarantees. Botasmooth is not responsible or liable for unexpected distribution delays caused by third-party mail carriers, regional customs clearance delays, severe weather disruptions, or any external forces beyond our direct control. Once your purchased products are handed over to the designated shipping carrier, legal title and the structural risk of loss or damage officially transfer to you as the buyer.

Section 6 - Intellectual Property Ownership

Our digital storefront and all its underlying elements—including but not limited to brand names, logos, original copywriting, custom graphics, product photography, video media, interface layouts, and proprietary code—are the exclusive property of Botasmooth, our affiliates, or our licensed partners, protected under international copyright, trademark, and intellectual property laws.

These Terms grant you a strictly limited, non-transferable license to access our platform for individual, non-commercial use only. You are explicitly forbidden from copying, reproducing, altering, distributing, republishing, downloading, or creating derivative works from any component of our platform without our express, prior written consent.

Section 7 - Integration of Third-Party Tools

We may grant you access to optional third-party software applications, widgets, or tracking tools (such as external order trackers or skin assessment questionnaires) over which we maintain no direct operational control or monitoring capacity.

You acknowledge and accept that we offer access to these optional integrations on an "as is" and "as available" basis, completely devoid of warranties, endorsements, or conditions of any kind. Botasmooth assumes no liability whatsoever arising from or relating to your elective use of these third-party optional features.

Section 8 - Hyperlinks to External Websites

Our storefront may feature links to third-party digital platforms or external vendors that are not managed by Botasmooth. We are not responsible for examining, verifying, or validating the accuracy, safety, or content of these external ecosystems.

Any interaction, communication, or transaction you conduct on an external website is done entirely at your own risk. We strongly recommend reviewing the specific privacy protocols, structural terms, and operational guidelines of any third-party merchant before initiating a transaction with them.

Section 9 - Our Structural Alignment with Shopify

Botasmooth operates as an independent brand, but our store functions via the Shopify e-commerce platform. By using our Services, you acknowledge that Shopify acts strictly as a technical service provider and is not a direct party to your retail transactions. You expressly release Shopify, its corporate parents, and its affiliates from any claims, legal liabilities, or damages arising out of your purchases or interactions with Botasmooth.

Section 10 - Data Processing and Privacy Protocol

Your submission of personal data through our storefront is governed carefully by our Privacy Policy. Because our digital environment is hosted by Shopify, your browsing history and transaction logs are processed through their cloud systems to maintain security and improve infrastructure. This data may occasionally be transferred across international borders depending on optimization needs. For a complete look at our data collection and protection practices, please consult our formal Privacy Policy page.

Section 11 - Customer Reviews and Feedback Submission

If you choose to submit specific creative concepts, product reviews, testimonials, photos, or general feedback (collectively, “Feedback”) to us—whether requested by us or sent voluntarily—you grant Botasmooth an unrestricted, perpetual, worldwide, royalty-free, and fully sublicensable right to edit, copy, publish, translate, and distribute that material in any media format for marketing or operational purposes.

We are under no obligation to keep your Feedback strictly confidential, pay monetary compensation for your text/media, or provide a formal response. We reserve the right to monitor, edit, or wipe out any user-generated content that we determine to be unlawful, offensive, threatening, defamatory, or infringing upon another party's intellectual property rights.

Section 12 - Store Material Errors and Omissions

Occasionally, data may appear on our platform that contains typographical errors, structural inaccuracies, or omissions concerning product descriptions, baseline pricing, promotional active windows, shipping fees, or item availability. We reserve the absolute right to correct any errors, update outdated product listings, or cancel any pending customer orders if any information on our website is found to be inaccurate at the time of your purchase (including after your order has been submitted).

Section 13 - Prohibited Platform Activities

In addition to standard behavioral boundaries outlined throughout these Terms, you are strictly prohibited from using our website, code, or content:

• For any illegal, illicit, or unauthorized purpose.

• To solicit others to perform or participate in unlawful acts.

• To violate any international, federal, state, or local laws and ordinances.

• To infringe upon, steal, or violate our intellectual property or the intellectual property rights of others.

• To upload or transmit malicious code, viruses, or spyware designed to damage the platform.

• To scrape, crawl, harvest, or track the personal information of other store users.

• To bypass or interfere with the security features built into our Shopify storefront.

Breaching any of these safety parameters will result in the immediate termination of your access to our Services and potential legal escalation.

Section 14 - Disclaimers of Warranties

The material provided on our storefront is intended for general consumer knowledge and educational purposes only. Any reliance on the general content found here is at your own calculated risk.

EXCEPT AS EXPLICITLY GUARANTEED BY US IN WRITING, ALL SERVICES AND PRODUCTS SOLD THROUGH OUR STOREFRONT ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" DESIGNATION, DEVOID OF ANY WARRANTIES, REPRESENTATIONS, OR IMPLICATIONS OF ANY KIND—INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, DURABILITY, FITNESS FOR A SPECIFIC PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF OUR STORE WILL BE COMPLETELY UNINTERRUPTED, FAST, SECURE, OR ABSOLUTELY ERROR-FREE.

Section 15 - Comprehensive Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE JURISDICTIONAL LAW, IN NO EVENT SHALL BOTASMOOTH, OUR DIRECTORS, CORPORATE OFFICERS, LOGISTICS PARTNERS, EMPLOYEES, SUPPLIERS, FORMULATORS, SERVICE PROVIDERS, OR MANUFACTURING PARTNERS—NOR THOSE OF SHOPIFY—BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY SORT.

THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF PERSONAL CAPITAL, REPLACEMENT COSTS, SKIN SENSITIVITIES, OR ANY SIMILAR COMPLAINTS ARISING FROM YOUR USE OF ANY OF OUR SERVICES OR ANY PRODUCT BOUGHT VIA OUR DIGITAL ENVIRONMENT, REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

Section 16 - Indemnification Agreement

You agree to indemnify, defend, and hold harmless Botasmooth, our parent companies, subsidiaries, operational partners, officers, managers, and fulfillment teams from any legal claim, loss, financial liability, or third-party demand (including reasonable legal fees) arising from your breach of these Terms of Service, your misuse of our products, or your violation of any statutory law or the rights of an external party.

Section 17 - Structural Severability and Waivers

If any individual section or provision within these Terms of Service is deemed unlawful, unenforceable, or void by a court of competent jurisdiction, that specific provision shall be viewed as severed from the rest of the contract. Such a decision will have no bearing on the validity, legality, and enforceability of all remaining terms. The failure of our brand to enforce or execute a specific right or provision outlined in these Terms does not constitute a waiver of that right for future instances.

Section 18 - Governing Law and Venue Jurisdictions

These Terms of Service, along with any independent, separate operational agreements through which we provide you with products or services, shall be governed by and interpreted under the laws of the jurisdiction where the corporate headquarters of Botasmooth are physically located. Any legal action or dispute arising from these Terms must be filed and settled in the local courts holding jurisdiction over our corporate home base.

Section 19 - Ongoing Modifications to the Terms

You can easily review the most current, up-to-date draft of our Terms of Service at any time by visiting this specific page.

We reserve the right, at our absolute discretion, to refresh, replace, or reauthor any part of these Terms of Service by pushing updates directly to our website platform. It remains your core responsibility to check our digital storefront periodically for any policy shifts. Your continued browsing, usage, or purchasing activity following the posting of any fresh changes constitutes your complete legal acceptance of those modifications.

Section 20 - Brand Contact Details

If you have questions, corporate inquiries, or compliance concerns regarding our standard Terms of Service, please reach out to our team at:

• Brand Entity: Botasmooth

• Customer Care: admin@botasmooth.com